Frequently Asked Questions
Everything you need to know about our unique garments and services.
How do I care for my pleated carabiner skirt?
To preserve the integrity of the pleats and hardware, we recommend professional dry cleaning only. Please remove all detachable carabiners before cleaning to prevent damage to the fabric.
Do you offer international shipping?
Yes, we ship worldwide via DHL Express. Shipping costs and estimated delivery times are calculated at checkout based on your specific location and local customs regulations.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that due to their unique nature, certain limited-edition collaborations may be final sale.
How can I ensure I choose the correct size?
Each product page includes a detailed size guide. Since many of our pieces feature adjustable waistbands and deadstock materials with varying stretch, we recommend measuring a similar garment you own for comparison.
Are your materials sustainably sourced?
Sustainability is core to our brand. We prioritize the use of recycled textiles, deadstock fabrics, and traditional craft techniques to minimize our environmental footprint and support artisan communities.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed quickly for shipment. You may contact our customer service team within 1 hour of purchase to request changes, but we cannot guarantee modifications once the order has entered fulfillment.